Superior Double Room
- 1 Double bed,1 King-size bed
Hotel · Santiago · Santiago Metropolitan
Hotel Casa Aure
A renovated historic building in central Santiago, praised for its staff, clean rooms, and easy access to metro and bus terminals.
- Staff rated 9.5
- Clean, comfortable rooms
- 24-hour reception
8.9
Great
1921 reviews
Booking.com 8.9 · 1921 reviews
About
Hotel Casa Aure
Hotel Casa Aure sits on Compania De Jesus in the heart of Santiago, about a 25-minute walk from Fantasilandia amusement park. The hotel offers free Wi-Fi throughout and is set in a historic renovated building that guests describe as charming and clean.
Rooms come with central heating, flat-screen TV, and private bathroom; some have balconies. Breakfast includes fresh fruit and coffee available through the day. The 24-hour reception and luggage storage add flexibility for travellers.
Cumming metro station is about a 5-minute walk away, and the bus terminal is conveniently close, making it easy to get around. The hotel is also near Barrio Yungay with its restaurants and bakeries.
- No smoking on site
- Wi-Fi
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
In brief
What works, what to weigh
+
Strengths
5 reasons to book- Exceptional service from the staff — Guests consistently praise the team for being attentive, welcoming, and going out of their way to help with directions and local tips.
- Clean and comfortable rooms — Rooms are described as spotless and cozy, with quality furnishings, central heating, and flat-screen TV.
- Convenient central location — Close to Cumming metro station (5-min walk), the bus terminal, and Barrio Yungay's restaurants and bakeries, making it a great base for exploring.
- Free Wi-Fi and 24-hour reception — Reliable Wi-Fi throughout and around-the-clock front desk make arrivals and late check-ins easy.
- Thoughtful extras like coffee and fruit — The 24-hour juice and coffee bar, plus complimentary drinks in the lounge, add a welcoming touch.
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Worth weighing
4 to weigh- Some rooms are very small — A few guests found the room size cramped, especially when travelling with luggage, which made it hard to relax.
- Staff can be overly persistent — One guest reported being repeatedly pressured to go out for drinks, which felt more intrusive than friendly.
- Breakfast can be inconsistent — While many liked the breakfast, one guest noted it had its quirks, and another mentioned the area isn't the best.
- No on-site parking — The hotel does not list parking as an amenity, so guests arriving by car may need to find street parking or use a garage nearby.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Standard Single Room
- 1 Single bed
- Shower
- Heating
Standard Double Room
- 1 Double bed,2 Single beds,1 King-size bed
- Shower
- Heating
Deluxe Double Room
- 1 Double bed,1 King-size bed
- Shower
- Heating
- Balcony
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- No smoking on site
- Wi-Fi
- 24-hour reception
- 24-hour security
- Luggage storage
- Fire extinguishers
- Key card access
- Paid airport shuttle
- Housekeeping
- Tours/Ticket assistance
- Heating
- Garden furniture
Room
- Sitting area
- Flat-screen TV
- Cots
Bathroom
- Shower
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.9/10 from 1,921 reviews
Booking.com · 8.9 · 1921 reviews
8.9Verified guest“The team here gave us excellent service, always offering local tips and directions. Our rooms were spotless and comfortable, with nice decor and good lighting. The location felt safe and well-connected to public transport. Breakfast was good, with fresh fruit and coffee always available. We appreciated the late check-out at noon and the luggage storage.”
8.9Verified guest“Staff were very attentive, no complaints. Our double room had central heating, an electronic key card, and a TV. Breakfast with coffee, tea, and fresh fruit was a nice extra. The hotel is right by Santiago, with restaurants and Casa Aure nearby.”
8.9Verified guest“Great location, close to everything, an ideal base to rest. We were 1 mile from Fuente Mardoqueo, which serves short-orders. The room was clean, with central heating, multi-channel TV, and an electronic key card. The bed was good and the bathroom immaculate.”
8.9Verified guest“I had an uncomfortable experience with staff repeatedly pushing me to go out for drinks despite my saying no. It felt more annoying than friendly; I just wanted to relax, not deal with that pressure.”
8.9Verified guest“An ideal hotel, nothing too much trouble, definitely recommend. Staff were nice and around most of the time. Cumming metro station was 5 minutes away.”
8.9Verified guest“The area isn't the best, but the cozy atmosphere and clean rooms made up for it. Breakfast had its quirks, but complimentary drinks in the lounge were a nice touch.”
04 — Location
Getting around Santiago
The property sits in Santiago.
Getting Around: Cumming metro station is about a 5-minute walk away, and the bus terminal is also close, making it easy to reach other parts of Santiago and beyond.
Nearby Neighborhoods: Barrio Yungay is within easy reach, offering a mix of restaurants and bakeries that guests often mention.
Attractions: Fantasilandia amusement park is about a 25-minute walk from the hotel, and the area is described as walkable to many sights.
2712 Compania De Jesus, Santiago, Santiago Metropolitan, 8350461, Chile
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 11:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 20 rooms
06 — Questions
Frequently asked
What time is check-in and check-out?
Check-in is from 15:00 to 23:59, and check-out is by 11:00. Guests have also mentioned that a flexible 12:00 check-out was offered.
Is there parking at Hotel Casa Aure?
The hotel does not list on-site parking, so guests arriving by car may need to find street parking or use a nearby garage.
Are pets allowed?
No, the hotel does not allow pets.
Does the hotel offer airport shuttle?
Yes, a paid airport shuttle is available. Guests have also mentioned using the airport shuttle.
Is breakfast included?
Breakfast is served and includes fresh fruit, coffee, tea, and other items. Guests have noted that coffee and juice are available throughout the day.
What amenities do the rooms have?
Rooms include central heating, flat-screen TV, private bathroom with shower, and some have balconies. Electronic key cards are used for access.
Is Wi-Fi available?
Yes, Wi-Fi is available throughout the property and is free for guests.
Does the hotel have a 24-hour reception?
Yes, the front desk is open 24 hours, and there is also 24-hour security and luggage storage.
The bottom line
With a 8.9 guest rating and strong scores for staff and rooms, Hotel Casa Aure is a reliable choice for travellers who value attentive service and a central location in Santiago. Small room sizes and occasional staff overfamiliarity are the main trade-offs, but for most, the friendly atmosphere and easy access to transport make up for it.
8.9Best for solo travellers and couples who want a clean, well-run base in the heart of the city.
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